1) CUSTOMER CONTACT CENTER
- Telemarketing
- Advisory
- Sales verification
- Credit and collection
- Reactivation/Reinstatement
- Loyalty program
- Customer service
- Order entry
- Inquiries
- Technical help desk
- Payment authorization
- Order taking and fulfillment
- Complaints
- Disputes
- Transcription
- Requests
- Electronic eligibility
- Support
- Sales
- Marketing/Lead generating
- Billing

2) SOFTWARE DEVELOPMENT ( IT OUTSOURCING done by INGENIUM )
-Analysis and design
-Prototyping
-Programming and testing
-Customization
- Reengineering and conversion
- Installation and maintenance
- Education and training of systems software, middleware and application software
- Software development management
- Network management
- Disaster recovery
- Database Management
- Systems Integration
- Web Hosting

3) COMPUTER GRAPHICS, ANIMATION AND PUBLISHING SERVICES
- 2D, 3D, 4D animation; animation for games
- Digital ink and paint service
- Pre-production service from storyboarding, character & production design, key backgrounds and layouts
- Flash animation for animated series (broadcast quality)
- Web animation
- Gaming
- 4D animation
- Web Design
- XML Structure Analysis and Conversion
- Composition and Editorial Service
- Print & Electronic Workflow Service
-Pre-press & Digital Image Processing

4) INFORMATION PROCESSING & MANAGEMENT
- Healthcare
- Consultation reports
- Office visits
- History and physical reports
- Clinical notes
- Operative reports
- Psychiatric notes
- Emergency notes
- Discharge summaries
- Progress notes
- Patient assessment
- Therapeutic procedures
-Diagnosis
-Legal
- Litigation coding
- Legal data analysis
- Marketing & Sales
- Market Research
- Sales & Business Promotion activities
- Business intelligence
- Distribution
- Accounting and Finance ( Shared Services )
- Accounting and bookkeeping
- Account maintenance
- Accounts receivable collection
- Accounts payable administration
- Payroll processing
- Asset management
- Financial analysis and auditing
- Inventory control and purchasing
- Expense and revenue reporting
- Financial reporting
- Tax reporting
- Financial leasing
- Credit card administration
- Factoring and stock brokering
- Revenue management
- HR Administration (Shared Services )
- Compensation
- Employee Benefits
- Logistics
- Supply chain management
- Sourcing and procurement
- Logistics
- Warehouse and inventory management

5) ENGINEERING DESIGN
- Civil engineering design
- Architectural drawings
- Engineering drafting
-Printed circuit design
- Wireless devices
-Display technology
- Electronic components
- Printers
- CAD/CAM
- Geographic information system
- Digital mapping

TRAINING SERVICES
• Communication
• English Accent Training
• Customer Service
• Productivity
• Leadership Training
• Team Building
• Coaching