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BUSINESS PROCESS OUTSOURCING ( BPO ) VIEWPOINT

Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. more

 

 

 

 

 

OUTSOURCING GROWTH TO REACH 62%

BY VERONICA C. SILVA-CUSI, BusinessWorld Online Editor
10/29/2007 | 10:32 PM
THE PHILIPPINES is still a "darling" of the worldwide outsourcing industry, but challenges from a new Asia competitor and rising costs lie ahead.

Revenues of the Philippine outsourcing industry, including onshore and offshore services, are expected to grow to $4.1 billion by the end of the year, for a 62% growth rate and a 1.4% global market share, said Canada-based IT research firm XMG, Inc. in a statement released Monday. more

 

 
 

MALAYSIA AIMS HIGH IN OUTSOURCING BID

By Lee Min Keong, ZDNet Asia

Thursday, December 13 2007 06:24 PM

Despite the emergence of the Philippines as a potential outsourcing rival, Malaysia says it remains unfazed because the country is positioning itself to be a destination that offers high-value competencies, rather than low-end voice services. "Growth comparisons in today's outsourcing world are no longer undertaken at an industry level, but at a vertical level," said Bobby Varanasi, head of marketing and branding at Outsourcing Malaysia, a non-profit association representing Malaysia-based outsourcing services providers. more